For technical questions or concerns, the fastest method is to create a support ticket. You can also call at 1-844-367-6331.

We respond to every ticket and we'll get back to you during our regular hours of operation: Monday - Friday, 8am - 6pm Mountain Time

CREATE SUPPORT TICKET
Solution home FORMED

FORMED Solutions

Q: Does FORMED have offline playback?
A:  Yes! No internet? No problem! We’re excited to now offer offline playback to all FORMED users at no additional charge. Simply download the FORMED app on...
Tue, 25 Feb, 2020 at 11:32 AM
Q: Do I still have the ability to create and share custom clips/topic shares of FORMED content?
A:  Topic sharing has been removed. In its place we now have trailers that are easy to watch and share, no subscription necessary!
Tue, 25 Feb, 2020 at 11:32 AM
Q: Can I save/bookmark all the content I’m interested in watching for later?
A:  Yes! Now you can create a “My List” of all the great content you’re interested in and go back to it when you’re ready to watch. Once an item is added to...
Tue, 25 Feb, 2020 at 11:32 AM
Q: Where did all the other resources go from the FORMED Leader Resources site?
A:  Important resources for leaders are available in the RESOURCES section of the FORMED Leader’s site. 
Tue, 25 Feb, 2020 at 11:33 AM
Q: I can’t find my Dashboard. Where is it?
A:  With all these changes, we had to remove the analytics dashboard.
Tue, 25 Feb, 2020 at 11:33 AM
Q: Will I be able to view/export parishioners that are registered and can I export a CSV file of that information?
A:  Yes, we recently released a new Admin Panel.  Go to the FORMED Admin Tab on the Leader’s site.
Tue, 25 Feb, 2020 at 11:33 AM
Q: Will there still be a FORMED Daily Reflections email?
A:  Yes, FORMED Daily emails will continue without interruption.
Tue, 25 Feb, 2020 at 11:33 AM
Q: This is great, but is my FORMED subscription going to cost more now?
A:  The best part about all these new improvements to FORMED is that they’re available to you at no additional cost!
Tue, 25 Feb, 2020 at 11:33 AM
Q: In the past, the FORMED site has occasionally had technical issues, will this be addressed?
A:  Priority number one with this upgrade has been to address past technical issues and ensure that FORMED is fully functional at all times. The original FO...
Tue, 25 Feb, 2020 at 11:34 AM
Q: If I have additional questions, who should I contact?
A:  ParishCare is happy to assist and can be contacted by email at parishcare@formed.org or by phone at 844-367-6331.
Tue, 25 Feb, 2020 at 11:34 AM